Wholesale

We generally offer worldwide shipping for our beads and jewelry-making supplies. Nevertheless, due to specific circumstances, we are unable to assure delivery to some countries or destinations. Before submitting an application for wholesale orders, we recommend that you complete the wholesale inquiries form above to obtain more detailed information. Alternatively, you can reach out to us via email at wholesale@biewell.com.

The Minimum Order Quantity (MOQ) varies according to the specific items. To discuss the particulars of your wholesale orders, please contact us and provide the SKU numbers of the products you're interested in. This will enable us to have a more targeted conversation regarding quantity requirements, pricing, and any other relevant aspects of your wholesale purchase.

Free shipping is not applicable for wholesale orders that are available at discounted prices.

Nevertheless, when you submit a quote for your wholesale orders, we can offer a shipping or freight quote. Given that shipping costs can be substantial, we are committed to securing the most favorable rates for our customers.

You can also arrange for the items to be shipped through your preferred express forwarder or shipping agency.

Processing of wholesale orders typically requires 7 - 10 business days. However, during peak seasons, additional time may be necessary. The shipping duration is variable, contingent upon the product's destination and the chosen shipping method. Generally, it can range from 10 to 30 business days; nevertheless, we cannot provide an absolute guarantee regarding this time frame.

To obtain further details and to place your wholesale order, please contact us directly at wholesale@biewell.com. This will minimize order inaccuracies and ensure clarity in all aspects.

Regrettably, at present, wholesale orders do not fall within the standard return and refund policy, except in cases where there is damage during transit or the product is defective. It is important to note that all wholesale orders are considered final.

If an item is damaged, please notify us within 3 days of the order's arrival and provide both photo and video evidence. This will enable us to address the issue effectively.

We are committed to making every effort to ensure your satisfaction. We request that we collaborate as partners, maintaining open lines of communication to achieve outcomes that benefit both parties.