Contact Us

Contact our customer support team and get support for answers to your questions, concerns, and information on Biewell products, pricing or anything else.

Need Help?

We're here to help you at any stage of your order. Whether you have questions about products, need help shipping an order, or have a business inquiry, our team is more than happy to assist you. Fill out the form below, and we will respond to you within 48 hours.

Drop Us A Line

To get in touch with the Biewell Team for more help, head this way:

for Customer Services:

support@biewell.com

for Press Inquiries:

press@biewell.com

for Wholesale Inquiries:

wholesale@biewell.com

Opening Hours:
MON to FRI: 9:00 a.m. - 18:00 p.m. (GMT+8)
SAT to SUN: Closed

Let's Get Social

Follow us on social media for our latest collections and announcements. We can't wait to meet you!

More Ways We Can Help

Choose one of the topics below to get the answers and assistance you need.

biewell-faqs-banner

Read Our FAQs

Visit our frequently asked questions page for answers to common questions about our products, orders, shipping, returns, and more.

READ MORE
biewell-track-my-order-banner

Track Your Order

Track all of orders or package status here. Simply enter the tracking code or order number, to see all the delivery updates.

Track Order

Explore the collections

biewell-pony-beads-collection-featured-image

Pony Beads

Vivid colors for threading kandi bracelets

Shop Now
biewell-glass-beads-collection-featured-image

Glass Beads

Perfect for any jewelry projects

Shop Now
biewell-craft-beads-collection-featured-image

Craft Beads

Colorful, playful and joyful

Shop Now