Contact Us

Reach out to our customer support team for answers to your questions and concerns, information on Biewell products, services, shipping, or anything else.

Need Help?

We're here to help you at any stage of your order. Whether you have questions about products, need help shipping an order, or have a business inquiry, our team is more than happy to assist you. Fill out the form below, and we will respond to you within 48 hours.

Drop Us A Line

To get in touch with the Biewell Team for more help, head this way:

for Customer Services:

support@biewell.com

for Press Inquiries:

press@biewell.com

for Wholesale Inquiries:

sale@biewell.com

Business Hours:

MON to FRI: 09:00 - 18:00 (GMT+8)
SAT to SUN: Closed

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Follow us on social media for our latest collections and announcements. We can't wait to meet you!

More Ways We Can Help

Choose one of the topics below to get the answers and assistance you need.

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Read Our FAQs

Visit our frequently asked questions page for answers to common questions about our products, orders, shipping, returns, and more.

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Track all of orders or package status here. Simply enter the tracking code or order number, to see all the delivery updates.

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Explore the collections

biewell-pony-beads-collection-featured-image

Pony Beads

Vivid colors for threading kandi bracelets

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biewell-glass-beads-collection-featured-image

Glass Beads

Perfect for any jewelry projects

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biewell-craft-beads-collection-featured-image

Craft Beads

Colorful, playful and joyful

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