Contact Us

Reach out to our customer support team for answers to your questions, concerns, and information on Biewell products, services, shipping, or anything else.

Need Help?

Got questions about products, need help with shipping, or have a business inquiry? We'd love to assist you at any stage of your order.

To help us jump on it quicker, please include your order number (if you have one), any reference pics, and a quick rundown of what’s going on.

Fill out the form below, and we usually respond within 24-48 hours, Monday to Friday (excluding public holidays). During busy times (like the holiday seasons), it might take a little longer.

If our reply doesn’t land in your inbox, don't forget to check your spam or junk folder - sometimes our emails like to hide.

While you wait, feel free to go through our FAQs. The answer might be there already!

Drop Us A Line

If you’d rather skip filling out the form or have any other inquiries, feel free to email us at the address below. We’ll get back to you within 24-48 hours as usual.

for Customer Services:

support@biewell.com

for Press Inquiries:

press@biewell.com

for Wholesale Inquiries:

sale@biewell.com

Business Hours:

MON to FRI: 09:00 - 18:00 (GMT+8)
SAT to SUN: Closed